• Today's tip to get better at work: Get better at handling disagreements at work.
• Jeff Bezos wrote about his '"disagree and commit" strategy in a 2016 Amazon shareholder letter.
• Make your case, but once a decision is made, commit to the decision, even if you disagree.

Get better at: Disagreements

Today's move

In an era where leaders want to move quickly, you don't want to be the one slowing everyone down.

Jeff Bezos, the billionaire founder of Amazon, wrote about the phrase "disagree and commit" in a 2016 Amazon shareholder letter under a section labeled "High-Velocity Decision Making," and it's been making a comeback.

While Bezos popularized the phrase, it echoes a management philosophy that goes back to the 1980s, when Andy Grove ran Intel. Richard S. Tedlow, Grove's biographer, previously told BI that the concept of disagreeing and committing "was the essence of how he felt you should comport yourself at Intel."

Why it works

The idea behind "disagree and commit" is to defend your argument and make a clear case. However, if the team rallies around a different decision, you have to commit to it too. Bezos argued that the use of "disagree and commit" could "save a lot of time."

"If you have conviction on a particular direction even though there's no consensus, it's helpful to say, 'Look, I know we disagree on this but will you gamble with me on it? Disagree and commit?'" Bezos wrote.

The former Amazon CEO has even used it himself, such as when his team green-lit an Amazon Studios project that he didn't think would succeed. Instead of continuing the back-and-forth, he disagreed but committed to the plan.

Try it today

The next time you disagree with a coworker, make the case for your idea and give it your all.

Once the decision is made, though, ask yourself if there's anything you can do to help it work better.

The bottom line

You don't need to agree with every decision at your job, but everyone benefits if there's an expectation that once a decision is made, everyone rallies behind it and tries to make it work.

Source

This insight is drawn from Business Insider's reporting about the origins of the "disagree and commit" phrase that Jeff Bezos popularized, and why it's making a comeback. Read the full story in Business Insider from Ana Altchek and Tim Paradis here.

Has this framework for disagreements worked for you? Tell us what you think of this advice in the comments below.

• GoDaddy's CEO said Dara Khosrowshahi once gave him career advice that changed his leadership.
• Aman Bhutani said Khosrowshahi told him he'd never gain ad experience if he didn't start speaking up about it.
• The advice prompted Bhutani to push through the discomfort of learning new functions.

Getting a seat at the leadership table is a challenge in itself — but speaking up confidently once you get there is a different beast.

Aman Bhutani, CEO of the domain registrar and web-hosting company GoDaddy, said he received advice on navigating those moments from Uber's current CEO Dara Khosrowshahi, who at the time led Expedia and served as president of the brand. Bhutani was then the company's head of technology, and reported to Khosrowshahi.

Khosrowshahi gave him a chance to discuss advertising in a senior-level meeting they were both attending. While Bhutani was initially excited about the opportunity, he said that eagerness didn't come through.

"Sitting in this room of leaders, where there were people that had way more experience and expertise than I did, I didn't speak up," Bhutani told Business Insider.

Bhutani said he regularly spoke up in meetings about product, engineering, and other areas where he felt confident about. However, while advertising was a core interest, he hesitated to weigh in. After several meetings, Khosrowshahi pulled Bhutani aside and gave him feedback that the GoDaddy CEO said changed his career.

Khosrowshahi asked why Bhutani didn't share his perspective on functional marketing, since the topic was so critical for the business. Bhutani explained he didn't have "any actual experience" in marketing. Khosrowshahi's response, Bhutani said, was simple.

"'And if you don't talk about it, you never will,'" Bhutani said, recounting Khosrowshahi's reply. "'If you don't talk and make mistakes and say the wrong things and get beat up by the CMO, how are you going to learn?"

Khosrowshahi reminded Bhutani that Bhutani wasn't afraid to be wrong on the product-tech side. He told Bhutani that he should approach marketing the same way, even if he didn't have the same background.

That advice has since taken Bhutani far, he said. Bhutani later took over presidency of the Expedia brand from Khosrowshahi in July 2015, with marketing and advertising teams reporting to him.

Bhutani said that in his last job and current position as CEO of GoDaddy, he's had the chance to learn about every part of the business. That means he can speak with accountants, marketers, and auditors in their language. He said he has grown to enjoy learning about new functions, and seeks out people and situations where he's pushed to do that.

"I enjoy the stress and the discomfort of being in an uncomfortable space," said Bhutani, who has been GoDaddy's CEO for seven years now. "I enjoy the idea that I'm learning something new. It keeps me young. It keeps me happy. It keeps me engaged."

Bhutani learned that it's important to share his perspective, but said there's often a fine line between adding value and speaking just to prove you belong in the room.

Bhutani said another piece of feedback that stuck with him from his last job — positive this time — was from a board member who told him he has a good "tongue-to-ear ratio" and "brain-to-mouth ratio." In other words, he knows when to listen and think, rather than speak just to fill silence.

"I think if we all listened a bit more and thought a bit more, we would all do a bit better," Bhutani said.