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Ofcom questions safety checks on Instagram feature

UK regulator Ofcom opened an investigation into Meta Platforms, assessing if the company failed to address the risks posed by its Instagram Instants offering before it launched.

The probe comes five months after the social media giant introduced Instants on Instagram, a feature where content is shared by users and disappears after it has been viewed once.

Ofcom explained it launched a formal investigation to establish if Meta failed to comply with its duties under the UK Online Safety Act by not conducting a suitable and sufficient illegal content risk assessment.

The regulator is also to assess if Meta completed a separate risk assessment for children before the launch.

Ofcom explained the UK Online Safety Act requires technology companies to assess and mitigate the risk of people encountering illegal content.

Platforms likely to be accessed by those under 18 years-old must also be assessed to mitigate the risk of exposure to certain types of harmful materials.

The regulator stated providers must update risk assessments before making any significant changes to the design or operation of their service.

George Lusty, director of enforcement at Ofcom, said its online safety laws are clear.

“This is a vital step that tech firms must take to protect their users. You wouldn’t launch a new car without testing it properly and it’s the same for online services.”

Ofcom will now gather evidence to determine if a breach has occurred.

In March, Ofcom warned technology companies they must apply minimum age rules with highly effective checks on their services or face possible enforcement action.

The post Ofcom questions safety checks on Instagram feature appeared first on Mobile World Live.

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E& reverts back to Etisalat after 4 years

UAE operator group e& reverted to its original branding of Etisalat, a name it stated reflects its heritage, strategy and ambitions for the AI era.

The company said it was making the name change to mark its 50th anniversary, explaining the original Etisalat name means “connection” which has guided “what we build and the role we play”.

It rebranded from Etisalat to e& in February 2022, stating at the time the new identity was designed to reflect its ambitions to push from a traditional telecoms company into a global technology and investment conglomerate.

However, the company is now pushing for AI-led growth, launching numerous strategic projects to expand its digital infrastructure in the UAE and beyond.

For example, in July it struck a deal with cloud provider Cloud 42 to launch sovereign AI compute services for its home market, a move it said supports the country’s vision to build an AI-native economy and advance the national agentic AI agenda.

This was followed in September by a deal with Accenture to accelerate digital and AI-led transformation across government and enterprise sectors in the UAE.

In the telco space the company is putting a firm focus on its core business in the Middle East as part of a strategic shift which led to the sale its 16.2% stake in Vodafone Group to tycoon Xavier Niel.

On the rebrand, the company added that today, Etisalat “carries even greater significance as we bring connectivity, digital capabilities and infrastructure together to enable new opportunities”.

The post E& reverts back to Etisalat after 4 years appeared first on Mobile World Live.

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Norway mulls pioneering smart glasses ban

Norway’s government proposed a temporary ban on the use of AI glasses in select public places as privacy concerns mount over how the wearable devices are used.

It proposes banning the use of AI glasses in places including parks, beaches, museums, shopping centres and at events, while extending the restrictions to places visited by children including playgrounds.  

The ban could further apply to “places where privacy is particularly important”, such as health and training institutions with changing rooms and showers; and across universities, colleges and educational institutions.

The proposal is to be introduced to parliament and makes Norway the first nation to take concrete action against wearables using AI technology, and camera and audio features.

Norway emphasised it is not proposing a total ban on AI glasses and other wearables, with private use allowed, for example if in public places where there is no risk of filming or photographing someone without consent.

Torgeir Micaelsen, Minister of Digitalisation and Public Administration, said the temporary ban would allow the government to conduct a thorough investigation on the use of AI glasses, enabling an “informed debate that can lay a good foundation for lasting regulation”.

Counterpoint Research estimates consumers will spend more than $1 trillion on wearable devices between 2026 and 2032.

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BT strikes £400M deal for TalkTalk

BT Group stepped in to acquire TalkTalk’s consumer and wholesale businesses out of administration, effectively preventing a collapse of one of the UK’s major broadband providers.

The deal will result in a total cash impact of £400 million in BT’s current financial year, which runs to 31 March 2027, involving the purchase price and other costs.

BT stated TalkTalk had embarked on a prolonged but ultimately unsuccessful sales process for its operations and it took action after recognising the risk to the country, especially vulnerable customers and key public services “should the company collapse”.

The deal will bring BT 1.5 million retail customers and 1 million wholesale customers across the UK.

BT stated TalkTalk reported revenue of £1.2 billion and “was loss-making” in the last 12 months, but it is confident the company would become value accretive as the business is stabilised and synergies realised.

CEO Allison Kirkby described the situation as “genuinely unprecedented”, saying millions of citizens and businesses were at risk if TalkTalk had collapsed.

She said the acquisition was “the only viable option to keep millions of customers connected and supported”.

The deal faces an antitrust review given BT owns UK broadband company Openreach, which is a major TalkTalk rival.

However, the government has issued a Public Interest Intervention Notice due to the impact a collapse of TalkTalk could have on vital phone and broadband services.

The Competition and Markets Authority is to report its findings to the government by 19 October.

Stark warning
Kester Mann, director of consumer and connectivity at FDM CCS Insight, said the BT deal cements “a painful decline” of one of the UK’s most established broadband providers and its demise should serve “as a stark warning to any value-focused telecom provider”.

“With a clear value-for-money proposition, it should have been thriving amid continued concerns over the cost of living. But it failed to respond sufficiently to a fast-changing and increasingly competitive market, became burdened with debt following a buy-out in 2021 and regularly suffered with poor perception over service.”

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