New PM has prioritised small fixes to show voters Labour can make a real difference, and government insiders are delighted at the public’s reaction

In the first episode of Armando Iannucci’s political satire The Thick of It, the hapless minister Hugh Abbot is in the back of a taxi, frantically brainstorming for an on-the-hoof policy he can announce to the assembled national press.

“So you want something sexy and eye-catching, and that is free and universally popular and instantly applicable. No one can possibly object to it,” says the addled junior adviser Ollie Reeder. “Well, really, you should have said something before then, because I’ve got a file about that fucking thick of that back in the office.”

Regular users detail their frustrations – and question whether Andy Burnham’s crackdown on antisocial behaviour will actually work

Andy Burnham has announced a campaign against nuisance behaviour on public transport, including “headphone dodgers” who play loud music.

“We’ve all been on the train when someone starts blasting music or videos from their phone,” Burnham said in a statement. “It gets on your nerves and can quickly spoil the journey.”