• Chris Williams was the VP of HR at Microsoft and is now an advisor and consultant.
• Williams uses a broad range of AI tools and encourages his clients to do the same.
• "Perhaps you'll find, as I did: AI can be better at deletion than creation," he says.

Practically every company is making AI tools available to their employees. As the former VP of HR at Microsoft and a leadership advisor with over 50 years of business experience, I'm amazed at how quickly this rollout has progressed.

Some people are all in, using the tools for nearly everything they do. Others have barely stuck their toes in the AI waters. I've been using a broad range of AI tools and encourage my clients to do the same.

AI isn't without controversy, and if someone is strongly against using it — for whatever reason — I'm not going to convince them otherwise.

But if you're wondering how and why you should use these tools, I'm here for you. Let's talk about three ways I advise all my executive clients to use AI effectively in the workplace.

1. Use AI as a second opinion

Use AI as a way to see things you might not have seen. Ask it, "What am I missing?"

I agree with many that AI is lousy at most creative efforts. Whether written or visual, AI results can be generic, mediocre, and often embarrassing. The output usually deserves the "AI Slop" label it gets. But to dismiss it entirely misses a core value.

AI is useful with, perhaps even because of, that generic, often obvious other perspective.

It can be amazingly helpful to simply ask: what am I missing? Since AI has a tendency to agree with me, I explicitly ask for pushback: "review this and tell me what I'm missing, tell me where I'm wrong." The fact that AI is so obvious, so average, is actually a core value here. I'm often surprised at the points I missed and the viewpoints I overlooked.

Even if AI doesn't find things you missed, a contrarian angle can be very helpful to shore up your own case. You'll be able to say, "Yes, I considered those things, and here's why my take on this issue is better."

In that way, AI can also help you prepare for your discussions with colleagues. With so many letting AI draft their arguments, it's very valuable to see their perspective in advance.

So no, I don't let AI make my case, but I always look for another perspective in what I do — wherever it comes from. Having a tool that can give me that on a moment's notice is incredibly useful.

2. Ask AI to summarize dense information

Long before AI, we all had that colleague who always told you far more than you needed to know. With some now using AI heavily, it can frankly be overwhelming.

You ask a simple question and get a blizzard of AI-generated noise in response. AI can be the worst over-explainer when simply left to run. You see the results in a seven-page response.

When I'm faced with one of these walls of text, I've learned there are really only two ways to respond. I can, and often do, ask the person to try again. What does this all really mean? Can you summarize your point in a couple of sentences? I occasionally get snarky and ask for the "non-AI slop" version.

Another way to deal with this is to ask AI to summarize it, whether AI tools or a wordy colleague wrote it. Importantly, I don't trust the AI summary to be the full explanation, but it helps me understand the key points. Which I then work to find in the original blizzard response.

Yes, this is a little circular. After all, why not just have the two AI systems have the discussion? Leave me out of it. But in a world where it seems everyone has a hard time getting to the point, any tool to cut through the noise is welcome. And AI is very good at that.

3. Let AI help you with tasks

In a similar vein, one thing AI does incredibly well is organize. This kind of rote task of sorting, filtering, and filing is right in the sweet spot for most AI systems.

I'm wary of letting AI systems automate tasks like filtering or filing things without my supervision. I'd never let an AI system automatically send emails, texts, or documents without my careful review. But I often have AI systems help me sort through mountains of accumulated debris.

I recently moved to a new computer system and had AI review what I was planning to move over. I discovered decades of accumulated cruft. Simply from a comprehensive list, I found gigabytes of programs, files, and settings, 90% of which I just left behind.

So if you have 8,000 emails in your inbox, or a documents folder that has grown a second life, let an AI system take a look for you. Don't just tell it to "deal with it." Your judgment is needed.

Rather, have it give you a review of it and another perspective. And once you've reviewed it, perhaps you'll find, as I did: AI can be better at deletion than creation.

So when your company rolls out the next new AI, use those tools to your advantage. AI can help you see another perspective, find the important points in the blizzard, and cut through the mess. I've embraced AI, use it with great care, and encourage everyone to do the same.

• What would you do if you lost your phone on a trip abroad?
• It might never happen. It's never happened to Zach Griff.
• But if it ever does, he'll be prepared.

It's probably tucked away in a drawer, stashed in your desk or nightstand, beneath chargers, stray cords, and pieces of paper you don't think you're supposed to throw out but probably will never need again.

You probably haven't thought about it since you put it there.

But Zach Griff's old phone is in his carry-on backpack.

Griff, a travel expert and author of the travel newsletter From the Tray Table, estimates that he flies an average of 150,000 miles a year. And for the past 11 years, he said, he's carried his retired cellphone with him around the world.

Why you should always travel with 2 phones

Your old phone won't take up much space in your carry-on, and if something happens to your current one, it may be the most important item you pack.

"Your phone is the one thing you need to stay connected," Griff told Business Insider. "And the last thing I need when I'm traveling is to try to find a new phone."

Griff said he came to this realization in 2015 while on a safari in the Serengeti with his wife, Jill. They were staying at a remote lodge when Jill cracked her phone and damaged the camera. In the presence of elephants, giraffes, and lions, Jill couldn't snap a single picture.

Right about now, you may be thinking, "Why not just bring a camera?" I say go for it, but it won't fit as easily in your carry-on. And it won't help you if your phone gets lost or breaks.

"That was the time when I was like, 'From now on, I'm bringing a spare phone every single time,'" Griff said about the safari trip.

In over a decade of travel, Griff has only used his backup phone as a replacement once.

"We were in Paris, and I was walking near the Eiffel Tower, taking pictures at one of the overlooks," Griff said. "It was so crowded, I was worried about pickpockets, so I was fumbling things around, and then it happened."

While attempting to slide it back in his pocket, Griff dropped his phone on the ground. A crack ran across the top of the screen, disabling Face ID, but the phone was otherwise functioning just fine, he said. He decided to switch to the backup phone anyway to make the rest of his trip easier.

So far, Griff hasn't needed his backup phone to maintain contact while traveling. But if he ever does, he won't stay disconnected for long.

• As a Colorado local, I love bringing first-time visitors to the state to Golden instead of Denver.
• It's a short drive from downtown Denver with beautiful mountain views and a walkable downtown.
• There are great places to eat alongside mountain views, hike, and enjoy the scenery in Golden.

I've lived in Colorado for over a decade. If I had just a single day to show someone what I love about the state, I wouldn't take them to our capital city, Denver.

Instead, I'd bring them to the much smaller city of Golden.

Golden gives has a little bit of everything for visitors: mountains and hiking trails, a creek running through town, a historic downtown made for wandering on foot, and plenty of places to eat and drink.

It's located just about 15 miles west of downtown Denver, or about a 25-minute drive, and typically less than an hour's drive from the Denver International Airport.

Here's why I love bringing out-of-towners to Golden — and where I'd take them when they visited.

I'd start the morning with coffee at a family-owned shop.

Golden has several coffee shops, but I'd start my perfect day here at Sogo Beans and Boards.

The family-owned coffee and skate shop is just minutes from downtown. I love that Sogo air-roasts its fair-trade coffee and makes its own syrups and pastries.

Its plant-filled room, free Wi-Fi, and garden patio make it easy to linger over a latte, and it's the kind of independent shop that makes a morning feel unhurried.

We'd spend lots of time outside, which is easy to do in Golden

The city makes it easy to go from a coffee shop to a trail without a long drive.

For a leisurely morning, I'd rent an e-bike and follow the paved Clear Creek Trail, which winds alongside the water through parks and greenery.

For more of a workout, I'd hike North Table Mountain, where the initial climb stings but rewards you with sweeping views of the city and surrounding mesas.

In warmer months, tubing on Clear Creek is another way to take in the town's outdoor culture and scenic views.

If I had more time, I'd take the short drive from town to visit Golden Gate Canyon State Park, a beautiful place to enjoy aspen groves and mountain scenery. Come winter, the same park is a serene place to snowshoe through snow-covered trails.

The Golden Mill is my go-to for lunch

After working up an appetite, I'd head to The Golden Mill, a food hall and community gathering space along Clear Creek.

It offers several food concepts — from sushi and tacos to fried chicken, barbecue, and New Zealand-style ice cream — which means a group with different tastes can all leave happy. More than 50 self-pour taps offer beer, wine, cider, and more.

The best part is the setting. Large creekside and rooftop patios have mountain views, which makes it an ideal spot to settle in after a morning outside.

My sister and I recently spent a morning there for rooftop yoga led by a local teacher, then walked around town afterward before returning for lunch.

It was peaceful, and it reinforced what makes the place work: It feels less like a traditional restaurant and more like somewhere you can spend a few hours eating, drinking, and watching Golden go by.

The yoga is a summer series that typically returns in May, and the event lineup rotates with the seasons. Past offerings have included rooftop barre and Keg Conditioning, a workout that uses empty kegs as equipment.

Downtown is made for wandering

Washington Avenue is lined with locally owned boutiques, galleries, and Western outfitters, and a seasonal Saturday farmers market adds to the scene.

Kayakers can play at Clear Creek Whitewater Park and beer fans can tour the Coors Brewery. Coors began brewing beside the creek in 1873.

One year later, the Colorado School of Mines was established nearby. It's part of an industrial past you can still sense as you walk.

I'd leave some of the afternoon unscheduled, too. Part of Golden's appeal is simply walking along the creek, looking up at the foothills, and stopping wherever something catches your attention.

Golden is proof that the best trips aren't always the flashiest

All of the above is ultimately why I'd choose Golden for someone's first taste of Colorado.

Denver has plenty to offer, but Golden gives you a concentrated version of the state I'd want to share with a first-time visitor: mountain views without a long mountainous drive; outdoor adventure alongside a walkable downtown; and enough food, beer, and local character to fill the day.

Sometimes it's not the most extravagant destinations that create the most meaningful memories. Some of my favorites in Golden have been the simplest, like that quiet morning with my sister.

After more than a decade here, that combination of ease and charm still feels like Colorado to me.

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